I’m Major Davis

Web Developer

About me

Based out of Phoenix, AZ

Data Analyst with a passion for building engaging online experiences.

Data Analyst with 3 years of Web Development experience, blending expertise in data analysis with a strong background in web development and client relationship building. Adept at enhancing user experience, processing claims, and driving sales growth through strategic problem-solving and advanced Excel proficiency. Committed to leveraging analytical skills to drive data-driven decisions and innovative solutions in a dynamic environment.



Web Developer, Major Davis Web Development LLC., Dec 2022 – Jan 2024 Phoenix, AZ

12/2021 – Present

  • Developed client websites, enhancing user experience and site performance, leading to higher engagement. 
  • Collaborated with cross-functional teams to deliver high-quality web solutions, boosting efficiency.
  • Created custom plugins and features, improving website functionality to meet unique client needs
  • Analyzed website performance metrics, implementing strategies to increase load speed and satisfaction.
  • Conducted code reviews, resolving bugs to maintain high-quality standards and reduce errors.
  • Designed and implemented a responsive design framework, significantly improving mobile user experience.

Auto Claims Adjuster,

USAA, May 2023 – Dec 2023

Phoenix, AZ

  • Review claim documents to ensure compliance, reducing legal risks and enhancing accuracy.
  • Investigated auto claims for precise assessments, improving client satisfaction and resolution speed.
  • Collaborate with teams to streamline processes, cutting claim turnaround times significantly.
  • Working remotely my responsibility was to answer a high volume of inbound calls with an emphasis on consultative selling and closing the sale. Exceeding daily and monthly sales goals.
  • Working remotely my responsibility was to answer a high volume of inbound calls with an emphasis on consultative selling and closing the sale. Exceeding daily and monthly sales goals.

Inside Insurance Agent,

The Hartford Insurance.

Feb 2020 – Aug 2022

Scottsdale, Arizona, United States

  • Managed client relationships, driving policy sales and ensuring satisfaction with tailored solutions.
  • Exceeded sales quotas through proactive engagement and strategic recommendations.
  • Reviewed client information meticulously to ensure accurate policy issuance, reducing errors and building trust.
  • Streamlined underwriting processes, cutting approval times and enhancing customer satisfaction.
  • Implemented new CRM tools, improving client interaction tracking and boosting efficiency.

Customer Service Advocate,

Cigna Insurance Services,

Oct 2018 -Mar 2019

Phoenix, Arizona, United States

  • Assist customers with insurance inquiries, resolving issues efficiently and enhancing satisfaction.
  • Quickly learn new processes, ensuring customer satisfaction through punctuality and strong work ethics.
  • Resolved customer issues efficiently, showcasing strong problem-solving skills and commitment to excellence.
  • Collaborate with team members to improve service delivery, leveraging excellent communication skills.
  • Address customer concerns meticulously, ensuring accurate and timely resolutions while maintaining high standards.

Employment history

Inside Business
Accounts Executive/
Retention, Cox
Communications, Inc.,
Aug 2017 – Feb 2018
Phoenix, Arizona United States
  • Manage client portfolios, achieving high retention rates through personalized service and solutions.
  • Resolve complex account issues, enhancing customer satisfaction and loyalty.
  • Analyze customer data to identify trends, driving strategic retention initiatives.
  • Lead retention efforts for business accounts, achieving a 21% reduction in churn through targeted engagement strategies.
  • Work closely with cross-functional teams to enhance customer retention, fostering strong relationships and driving a 15% increase in account renewals.

Education & SKills











Data Analysis

North Park University

B.A. Communications

08/1989 – 05/1991

B.A. in Communications and Minor study in Marketing. Played NCAA Football I was given several awards for outstanding weekly performances throughout my collegiate career at North Park University.

Northeastern Illinois University

General Studies

08/1987 – 05/1989

Focused on general electives courses during my first 2 years of college. I started out with Computer Science classes but later decided to focus on Communications.


Digital Analytics Landing Page

A responsive Digital Analytics Dashboard landing page built using HTML5, CSS, CSS Grid, Flexbox, and JavaScript.

E-commerce landing page

A responsive vintage cologne E-commerce landing page built using HTML5, CSS3, Flexbox, JavaScript and GreenSock Animations.

Positive Thinking Landing Page

A responsive Positive Thinking landing page built using HTML5, CSS, CSS Grid, Flexbox, and JavaScript.

Lucid Air Website

A responsive automotive website built using HTML5, CSS, CSS Grid, Flexbox, JavaScript and JQuery



I have known Major for over 20 years and brings energy and enthusiasm to every room when he walks in. He has worked in sales positions for many years and is displayed in his genuine kindness and respect for his clients and everyone he interacts with. As he reinvents himself into a new role in web development that relentless energy lights up again. He is a motivated self-starter and is gaining new web skills and rounding it out by combining his people skills and networking with a wider web developer community. I look forward to seeing the future opportunities he creates for himself and his clients and will be an asset to any project.

— Brian Bresnahan

Sr Consultant, End User Computing Team


I have known Major Davis for more than 30 years. He and I met while playing football in College. We have also worked together in the automotive industry and most recently in web development. Major is one of the most dedicated, hardworking and dependable people I've ever had the pleasure of working with in any capacity. He is also kind, compassionate and never misses the opportunity to offer a helping hand. You can count on Major to keep a cool head in a stressful situation and his positive attitude is contagious. Major is a real team player, using logic and reasoning to problem solve, never giving up until he finds the answer. He is a man of integrity, has a can-do attitude and a thirst for knowledge, always willing to go the extra mile to accomplish a task. For these reasons I highly recommend Major Davis. He would be a valuable asset to any organization fortunate enough to have him.

— Virgil Kelley

     Web Developer

I have known Major Davis, for 25 years. As a freshman in college, and him being a Junior. He was a mentor, teacher, and role model to me. He is a bright light shining in any situation that we have been in. He is one of the most kind, thoughtful and motivated individuals that I have had the pleasure of getting to know throughout my life. We have done many projects together. He keeps everyone focused, on schedule and motivated throughout the duration of them. He is innovative, creative, and very passionate in every aspect of his life. He knows how to mesh the drive for marketing and selling with a personal touch for interacting with all individuals he does business with. A drive to succeed in everything he does, I have seen it play out in all his career choices. He has been an asset to my company, and I know he would be an asset to any project or firm he does business with.

– John Prater

  Founder and Owner

  Elite Painting and Remodeling

Let’s Work Together